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RMA Request

Please read our Return Policy before you proceed
All Regular RMA or Return Request must request an RMA number first
Please have your invoice number and SO number ready

MSI Reminds Our Customer:
MSI Gear Store items are not eligible for RMA request. Please contact MSI Online Store at onlinestore@msicomputer.com for further assistance within 14 days from your invoice date.

DOA (All DOA request must be verified by MSI Technical Support)
Please contact our customer service representative if the received item is defective or with discrepancy, please include the order number or our PI number in the email.
Email: Tomh@msi.com; usonlinestore@msi.com.

Online Technical Support Request Form

 

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